What is the Amazon Marketplace charge on my credit card?
An order placed through Amazon from a third party seller rather than from Amazon itself. Amazon publishes this descriptor and others, and the marketplace ones mean a normal purchase: the seller is named in your order history, not on the statement.
That is Amazon's own. It can name the purchase behind the charge, which nothing outside your account can do from the descriptor alone.
- Appears as
AMZN Mktp- Reviewed
- October 4, 2026
- Dispute window
- 60 days
Why you might not recognise it
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An order from a seller rather than from Amazon
Amazon lists AMAZON MKTPLACE PMTS and AMZN Mktp as marketplace charges. The item arrives in an Amazon box and shows in Amazon orders, but the money went through the marketplace, which is why the statement says marketplace and not the seller.
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An order that split, or shipped later than you expected
Amazon charges when something ships rather than when it is ordered, so a basket that ships in three parcels can appear as three charges on three different days, none of them matching the total you remember agreeing to.
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It might not be a charge at all
Amazon says it contacts your bank to confirm a payment method when an order is placed, and that this authorisation appears on a statement without being a charge. A cancelled order can leave one behind too.
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AMZ* with a star is a different thing entirely
Amazon Pay lets other shops take payment through an Amazon account, and Amazon says the name after AMZ* is that other company. So an AMZ* line is a purchase from somewhere else, which is why searching your Amazon orders for it finds nothing.
When it is worth treating as suspicious
Nothing in your transactions matches the amount and the date, nobody else uses the account, and it is not an authorisation that disappears within a few days. Amazon lists every charge against the account, so a charge that is not in that list is the one worth raising.
An unfamiliar name on a statement is almost never fraud, and the order to work in is cheapest first: check the date and the amount against what you did, ask anyone else with a card on the account, use the lookup above, and call the number on the back of the card last. That last step is the one that resolves it; the others exist to save you the call.
If it is not yours
A charge you did not make is a billing error under Regulation Z, 12 CFR 1026.13. The deadline is 60 days, and it runs from the statement, not from the charge. Your notice has to reach the issuer no later than 60 days after it sent the first statement showing it, so one you spot late on an old statement can already be past it.
Once disputed, the issuer must acknowledge in writing within 30 days and resolve within two billing cycles and in no case later than 90 days. You do not have to pay the disputed amount meanwhile and they may not report it as delinquent. Put it in writing to the address the issuer gives for billing errors, which is usually not the address you send payments to.
What this page does not do
- Name the specific purchase. Only Amazon's lookup or your issuer can
- Tell you Amazon did anything wrong. They process the payment; the thing you bought came from somewhere else
- Cover debit cards, which have shorter protections under a different rule
- Cover anything outside the United States
What this descriptor means is read at Amazon Customer Service, identify an Amazon charge . The deadlines are read at 12 CFR 1026.13. Information, not legal advice.